Landscaping & Pool FAQs

Q: When is the best time of year to landscape my yard?

A: We can install new landscaping any time of year. There are some plants that will need to be installed in Spring, after the threat of a hard freeze has past.

Q:Do I need to landscape my entire yard all at once?

A: We would be happy to do your project in phases. Many customers choose to implement different stages of the scope of the entire project.

Q: What will it cost me to have Carnahan out to look at my yard?

A: We do not charge to meet with prospective customers. We will also provide a free estimate for any work you would like done. Any landscape design created by Carnahan remains the property of Carnahan until a deposit is paid, or the design is purchased by the customer.

Q: What happens if I buy a design from Carnahan, and then later on decide to have Carnahan install the project?

A: In this case, the design fee will be applied to the down payment of the project, so the design fee is basically waived. The design fee can be applied to the down payment for up to one year from the design purchase.

Q: I like the plan and the price for the project. What is needed next to get the job started?

A: The customer would need to sign a contract for the work and pay the deposit. Usually we require %50 down. Then the balance is due upon completion of the project.

Q: OK, we’ve decided on the plan, the contract is signed, deposit is paid, when does work start?

A: Depending on the time of year, the job may be scheduled anywhere from 1 week up to 4 weeks out.

Q: What happens if I want to make changes to the work after it is installed?

A: We can make any changes you want, but there will be charges for additional work not discussed in the original contract. We strive to make the project very understandable to you before we start work.

Q: What kind of warranty comes with my purchase?

A: Plants are warrantied for 6 months. Pools warranties vary depending on the item under question. 3 years on equipment, and lifetime warranty on Gunite.

Q:What areas does Carnahan Service?

All of The Woodlands, TX, Spring, Conroe, Willis, Cypress, Tomball, Klein, Magnolia, North Houston, and some of Katy.

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